Infrastructure Services
The Challenge
Students in Higher and Further Education are no longer being viewed as a product of their establishment but more as the customer. Their satisfaction with proffered services and their introduction is deemed extremely important and as such organisations need to be deploying robust services that ‘just work’ seamlessly and as promised.
Minimising Disruption
The roll-out of major infrastructure projects can cause problems in any organisation, and especially in a sector where acceptance of interruption and downtime is low. Expede has developed capabilities and strategies for minimising disruption. With a focus on reduction of Total Cost of Ownership, and full skills transfer, we ensure a smooth transition from the old to the new with happy customers at every stage.
Maximising Benefit
Due to either capacity or capability constraints, many organisations seek industry expertise to deliver their strategic imperatives. Expede can develop the implementation plan, lead and coordinate the management effort, report progress to The Executive Board, and deliver the benefits of the programme whether that be increased performance, improved resilience, enhanced capability or additional capacity in any area: datacenters, networks, client-computing, administrative or technology-enhanced learning services.
CASE-STUDY
Portfolio Showcase
Queen Mary University of London
Expede Consulting have led infrastructure programmes for a number of universities that have included some or all of the following workstreams of activity from architecture and the development of requirements, through procurement and supplier/contract management, to delivery and transition to operational service and support:
Datacentre builds and service migration
Virtualisation infrastructure
Wired and Wi-Fi networks
Structured cabling and blown fibre infrastructure
Management platform implementation
Virtual Desktop Infrastructure
Managed Client Roll-outs
Cyber Security tools (firewalls, network access control, SIEM) and services.
Satisfying EDUCAUSE’s Top 10 IT Issues
Expede Consulting’s Strategic Development satisfies the following Educause requirements
Information Security Strategy
Developing a risk-based security strategy that effectively detects, responds to, and prevents security threats and challenges.
Privacy
Safeguarding institutional constituents’ privacy rights and maintaining accountability for protecting all types of restricted data.
Sustainable Funding
Developing funding models that can maintain quality and accommodate both new needs and the growing use of IT services in an era of increasing budget constraints .
Digital Integrations
Ensuring system interoperability, scalability, and extensibility, as well as data integrity, security, standards, and governance, across multiple applications and platforms.
Student-Centric Higher Education
Creating a student-services ecosystem to support the entire student life cycle, from prospecting to enrolment, learning, job placement, alumni engagement, and continuing education.
Student Retention & Completion
Developing the capabilities and systems to incorporate artificial intelligence into student services to provide personalized, timely support.
Improved Enrolment
Using technology, data, and analytics to develop an inclusive and financially sustainable enrolment strategy to serve more and new learners by personalizing recruitment, enrolment, and learning experiences
Higher Education Affordability
Aligning IT organizations‚ priorities, and resources with institutional priorities and resources to achieve a sustainable future.
Administrative Simplification
Process improvement, and system reengineering to reduce redundant or unnecessary efforts and improve end-user experiences.
The Integrative CIO
Repositioning or reinforcing the role of IT leadership as an integral strategic partner of institutional leadership in supporting institutional missions.
Satisfying EDUCAUSE’s Top 10 IT Issues
Expede Consulting’s Strategic Development satisfies the following Educause requirements
Sustainable Funding
Developing funding models that can maintain quality and accommodate both new needs and the growing use of IT services in an era of increasing budget constraints .
Higher Education Affordability
Aligning IT organizations‚ priorities, and resources with institutional priorities and resources to achieve a sustainable future.
The Integrative CIO
Repositioning or reinforcing the role of IT leadership as an integral strategic partner of institutional leadership in supporting institutional missions.
Administrative Simplification
Process improvement, and system reengineering to reduce redundant or unnecessary efforts and improve end-user experiences.
Digital Integrations
Ensuring system interoperability, scalability, and extensibility, as well as data integrity, security, standards, and governance, across multiple applications and platforms.