Student Engagement
The Challenge
Universities need to improve student outcomes at every point along the student journey. This means proactively identifying students who are underachieving, at risk from withdrawing or need additional support to succeed by providing the appropriate and timely interventions.
Strategy Development
This normally involves an experienced programme manager leading a multi-disciplinary team. The strategy development begins with identifying all the engagement touchpoints (e.g. logon to a system or participation in an event), the creation of models that reflected what good engagement looked like, and similarly developing the intervention plans required to raise the levels of engagement or provide appropriate support.
Implementation Programme Delivery
Although many universities have exemplary student support services, others seek industry expertise to bring together the data and create the modelling to effectively target their resources to students most in need. Expede can develop the implementation plan and coordinate the delivery of the programme.
YADA Campus
Technology for Better Student Engagement
YADA Campus is a seamless end-to-end service platform which guides the student, empowers the teaching academics and assists the university administrative teams through higher risk periods (such as the first few weeks of term) and provide a greater experience throughout the student’s time at university.
Mobile First
Designed for Students, putting everything in one place, collaboration, messaging and reminders.
Background Analytics
Monitoring engagement, nudging with notifications, sign-posting support, improving student well-being and success.
CASE-STUDY
Portfolio Showcase
Kingston University London
There is a clear link between student engagement and academic success. Kingston University London wanted to provide an enterprise solution to measure levels of engagement and to direct support services where needed. Expede Consulting delivered a team who performed:
Analysis of the Strategic Aims and Objectives
Identify the data sources and test their viability as an indicator of engagement
Consolidating these data into a data model representing levels of engagement
Define what engagement looks like from a fully engaged student through to a student requiring support
Development of a series of intervention plans mapped to responsible roles within the university
Solution requirements specification, procurement, and deployment
Embedding the business process change.
Satisfying EDUCAUSE’s Top 10 IT Issues
Expede Consulting’s Student Engagement services satisfy the following Educause requirements
Information Security Strategy
Developing a risk-based security strategy that effectively detects, responds to, and prevents security threats and challenges.
Privacy
Safeguarding institutional constituents’ privacy rights and maintaining accountability for protecting all types of restricted data.
Sustainable Funding
Developing funding models that can maintain quality and accommodate both new needs and the growing use of IT services in an era of increasing budget constraints .
Digital Integrations
Ensuring system interoperability, scalability, and extensibility, as well as data integrity, security, standards, and governance, across multiple applications and platforms.
Student-Centric Higher Education
Creating a student-services ecosystem to support the entire student life cycle, from prospecting to enrolment, learning, job placement, alumni engagement, and continuing education.
Student Retention & Completion
Developing the capabilities and systems to incorporate artificial intelligence into student services to provide personalized, timely support.
Improved Enrolment
Using technology, data, and analytics to develop an inclusive and financially sustainable enrolment strategy to serve more and new learners by personalizing recruitment, enrolment, and learning experiences
Higher Education Affordability
Aligning IT organizations‚ priorities, and resources with institutional priorities and resources to achieve a sustainable future.
Administrative Simplification
Process improvement, and system reengineering to reduce redundant or unnecessary efforts and improve end-user experiences.
The Integrative CIO
Repositioning or reinforcing the role of IT leadership as an integral strategic partner of institutional leadership in supporting institutional missions.
Satisfying 1 of EDUCAUSE’s Top 10 IT Issues
Expede Consulting’s Student Engagement services satisfy the following Educause requirements
Student Retention & Completion
Developing the capabilities and systems to incorporate artificial intelligence into student services to provide personalized, timely support.